Please reach us at ken@ktmkgloverelace.com if you cannot find an answer to your question.
Our turnaround time for most services is 5-7 days or sooner depending on volume in the shop. Major repairs or rebuilds could take up to 3 weeks depending on scope of work and materials needed. We process gloves in the order they arrive and do our best to get them back out ASAP
We are located in Aberdeen Washington. We are about 40 minutes southwest of Olympia Washington. Back in the day Aberdeen was known to be the lumber capital of the world and is also the hometown of Nirvana. There is a sign that reads Come As You Are as you roll into town. We receive gloves nation wide
After you place your order you will receive a confirmation email with next steps and shipping address to send your glove. If you’re having repairs done, Ken will discuss those with you and provide a cost estimate. After we receive your glove we will email or text you it has arrived
If your having any repairs done you will receive a separate invoice from KTMK Glove Relace after work is complete. Your glove will not be shipped until payment for the repairs are receive. No shipping will be added to the repair invoice. You have already paid return shipping when you purchased your relace.
We accept all major forms of payment. We use secure payment processing systems to make sure yours and ours information is safe. If you are using Apple Pay please make sure your current address is updated as we ship to the return address listed on order.
We use USPS for our shipping. You can use what ever carrier that is convenient for you. USPS and UPS tend to have the best ground rates. We have established a flat rate that keeps cost down for you while covering our costs. We will ship priority or ground depending on shipping destination.
Absolutely, you can. If you are local to the Aberdeen Washington area at check out check local pick up. Return shipping will be zeroed out from your order. Please call or text to make drop off and pick up arrangements.
We have been asked this question a lot lately so we thought we would answer it here. When I was thinking of names, I wanted to be original but wanted people to know what services were provided also. Working with my family with ideas, we came up with everything you can imaginable. Then it hit me, family. My family, that when KTMK Glove Relace and Leather Studio was born. KTMK are the first initial of first names of myself, my wife and two daughters. So there you go, it’s represents my family.
This website and KTMK Glove Relace /KTMK Gloves respects your privacy. We will not share or sell any information about our visitors to any third party companies or organizations. Furthermore, all orders processed through our Web site are held in the strictest confidence and are processed entirely by the secure servers used at GoDaddy.Any information we request from you will only be used to help us evaluate our customer base and to help us develop a better, faster and easier to use Web site for your enjoyment. If you have any further questions about our privacy policy, please email us at ken@ktmkgloverelce.com to submit your inquiry.